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Wants a refund - Please help FAST!

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ShaunP

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Is this that site about selling "traffic"? If it is, not sure if you are going to get a lot of sympathy here. IMHO.

Shaun
 

Jonathan

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It was really dumb of him to raise the price, but I can't say I'm very sympathetic to your cause since this was one of those quick sites where you get in and out fast and hope the buyer doesn't catch on, gets lucky or doesn't care enough to do anything about it.
 

jdk

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Another sticky situation you have got yourself into DFB. You are saying in two weeks he has made $0.10 profit. Is this $1,000.10 he has made? If this is the case he shouldn't be complaining since you usually expect to run at a loss for at least 6-24 months in most cases.
 

diverge

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While you may have every legal right to refuse refund, the upstanding thing to do is to try to make it right. If you don't have the money now, work out a refund payment schedule. Admittedly, doing the right thing is hard. But by refusing payment, you are in effect admitting that the site is not worth the $1000 he paid -- which places you dangerously close to being a scammer.

P.S. I don't know anything about the site in question. I am only saying these things in general.
 

GT Web

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I will make two quick points:

1) Same type of thing happened to me a while ago - sold a website, the buyer changed the pages, traffic dropped because of the changes + the buyer decided he didn't like the quality of the existing traffic. He filed a chargeback, Paypal didn't help me at all, and I lost about 60% of the funds (since he didn't fund all with his credit card).

2) You made sales because of forum postings - depending on how you explained your marketing methods to the buyer, it might be an issue. Its like me putting a link to a domain in my sig, making many posts on many forums and then selling the domain as having "traffic". The visits may be there, but only if the buyer continues the marketing. Of course, this means my domain was worthless as anyone can put links in their sig. I hope your website experienced some sales without you having to make promotional posts, otherwise it could be considered fraudulent.
 

GT Web

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Instead of hiring a lawyer for a low $x,xxx sale, why not find a way to refund the buyer, get the site back and look to sell it again (disclosing full information to the next buyer of course)?
 

DNWizardX9

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seems shady that you removed your original post... like you are hiding something now
 

GT Web

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That isn't an excuse not to give a refund if the buyer deserves one.
 
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