Warning - MyValueHost

[eSology]

Remember all the hype a year ago with MyValueHost and the $4 registrations? I picked up 13 domains, sold 10 a month later and transferred out the remaining 3 after the 60 days expired. I cancelled my credit card two weeks ago when they (MyValueHost) were attempting to charge me for renewals. Watch your credit cards!

In regards to your web hosting account - Domain: ***.com,

We recently attempted to process a renewal payment in the amount of $17.90 and the payment was declined. The amount $17.90 which is due by 2005-01-05 must be paid in full before your account can be renewed.

The payment account we have on file was declined for payment.
Acct Number: ************
Acct Type: Mastercard
Exp: 12/200*
Billing Addresss:
*********


Your payment account did not pass the Address Verification: Retry - System has timed out.

Please note that we must have the billing address exactly as it appears on the cardholders billing statement in order to process your payment. This includes your complete telephone number, accurate street number and postal code. Please submit updated contact and/or payment information using our Total Customer Control Center


If you have not received, lost or forgotten your login information, you can retrieve it using our Total Customer Control Center.

If you have any questions about your account or the total amount due, please email us at [email protected] or visit our website at http://www.myvaluehost.com.

Below is a summary of the charges.

Due Date: 2005-01-05
Domain: ***.com

Description Price/month Months Date Total
Domain Name Registration/Renewal $0.00 12 01/05/05 - 01/05/06 $0.00
Domain Name Renewal: ***.net 12 01/05/05 - 01/05/06 $8.95
Domain Name Renewal: ***.com 12 01/05/05 - 01/05/06 $8.95
$17.90

Thank you very much for your business and we look forward to serving you in the future.

 

[Anthony Ng]

13? I thought they had a 10 domain ceiling for their $4 promo? But auto-renewing domains that have been transferred away? That's not good. Have you talked to their billing support? What did they say?

 

[eSology]

I was one of the first to jump on the deal before they implemented the 10 limit rule.

I sent an email to them and have yet to receive a response. Anyway you slice it though this is bad business and I laid that out for them in the email. My account/control panel has been empty an dormaint for over 8 months now. How can they explain a bill in that situation?

DCG - take notes for your biz.

 

[Dave Zan]

13? I thought they had a 10 domain ceiling for their $4 promo? But auto-renewing domains that have been transferred away? That's not good. Have you talked to their billing support? What did they say?

13 might have been an unlucky number for them. :-D