Wanted: Service Whats wrong with the BANK ??

[click55]

Since 2 weeks I havent been able to withdraw DNF$s from the bank, and today my bank account is down to zero, even if i never used my DNF$ ......
I had only 1,335 DNF$ there but.....
Any suggestion ?

 

[Gee]

same problem here bank savings dropped to zero

as long as there are many having the same problem

it may be a bank maintinance .... i hope so

 

[cwsteam.com]

same problem.

 

[click55]

lets hope so, all my hard earned and bought dnf$ have vanished
so - anyone opened a support ticket ?

I did Feb. 18th when was impossible to withdraw.

Huseyin answered:
Its currently being fixed. Please check over the next few hours.

Replied to that email yesterday notifiyng the savings prob too, still no answers.

 

[impactadmin]

Hi,

Did you guys try depositing or withdrawing from the bank? Or have you checked the bank recently and your current amount is 0$.

One thing to try which just worked for me is, when you access your bank page which displays your bank amount, 'refresh the page'. That seemed to work for me as it was originally showing the same value even though i just deposited money there.

The refresh seems to do the trick.

Please let me know your findings.

Huseyin

 

[Mr Webname]

Unrefreshed - Bank Deposit = $0
Refreshed - Bank Deposit = $0
:-(

 

[click55]

Refreshing
re refreshing
and so on.....
no differences, my account is still at zero

 

[impactadmin]

Hi,

To be able to help, I need more details regarding the situation.

When did it appear that you had 0 DNF$?
Did it show you had them at some point after we changed the store over?
Were you trying to depost or withdraw DNF$, and then the issue occured?

Thank you
Huseyin,

 

[Mr Webname]

Hi,

To be able to help, I need more details regarding the situation.

When did it appear that you had 0 DNF$? When I checked a couple of days ago
Did it show you had them at some point after we changed the store over? They were there after the upgrade but not since the store had graphics
Were you trying to depost or withdraw DNF$, and then the issue occured? No

Thank you
Huseyin,

See Above

 

[Gee]

Hi,

To be able to help, I need more details regarding the situation.

When did it appear that you had 0 DNF$?
Did it show you had them at some point after we changed the store over?
Were you trying to depost or withdraw DNF$, and then the issue occured?

Thank you
Huseyin,

that happened yesterday only . no i wasn't trying to deposit or withdraw ..i just checked my bank it was ok then after one hour i checked again it is dropped to zero .

i tried now to deposit 10 F$ and the bank savings rised to 10 F$ only

i was having more than 8,000 there

but the cash in hand i think is fine and not corrupted

hope you can fix it soon

thank you

 

[impactadmin]

We have found out the bug.All your bank data is back.Please check it out.If you still think the bank data is not correct,please send us support tickets.

 

[Mr Webname]

Restored total incorrect - ticket submitted.

 

[click55]

Ok it works now i got 1000 $ from the bank and its ok
thanks

Ok it works now i got 1000 $ from the bank and its ok
thanks

Hmm wait a moment, now the shop is bugged, i bought a flag and got charged double.... 600 instead of 300

 

[Gee]

bank savings restored incorrect , ticket submitted but cann't login to ticket area ...keeps telling me invalid key!

 

[Dark_One]

yeah this bank is crap :-D i think it's still in it's beta stages :-D

 

[Theo]

Follow the money :-D

 

[Dark_One]

yeah :-D

 

[StockDoctor]

Bank is working fine for me now.

 

[Crazysah]

Working absolutely fine for me too!

 

[Gee]

the total is still incorrect for me

cann't login to see my support ticket