When do upgrades get processed? Does Support ever reply?

[buono]

I paid for a lifetime platinum upgrade 5 days ago, still not had it applied and so cannot offer any domains for sale.

I submitted a ticket 3 days ago about this, not even had a reply.

What is the deal?????

 

[A D]

Upgrades are automatic.

Please PM me your payment details so we can see what the issue is.

-=DCG=-

 

[buono]

Full details are in the support ticket!

Is that monitored at all? I haven't even had a reply to my ticket.

Great, I didn't even get a read receipt for my PM.

 

[impactadmin]

Full details are in the support ticket!

Is that monitored at all? I haven't even had a reply to my ticket.

Great, I didn't even get a read receipt for my PM.

Pm Sent