I've been trying to get my EPP codes for over 3 weeks from RegisterFly and all I've managed to get are excuses. Even after Moniker stepped in to help I still don't have my codes.
Needless to say, RegisterFly is
#1 on my shit-list.
RegFly Support answer:
Please follow below given steps to obtain authorization / epp code for your domains:
Login to registerfly account, Click on manage my account, Click on the domain name, Click on domain contact information, Click on Configure, You will find the authorization code at the bottom of the page
Yeah, I got that too. I also got these (notice the dates, I'm still waiting - and all typos have been left as-is):
Responses from Customer Support
[2006-11-17] Dear Client
Please be advised that we are having an temporary issue receiving authorization codes for domains that were registered prior to 2/1/06 with our previous backend provider. Unfortunately our previous backend provider has not generated EPP codes for all .com and .net domains. We are terribly sorry for this setback. We ask that you bear with us during this period of time as we are working to get issue resolved.
For the authorization code you go into your account, go to domain manager, click on the domain name. Open contacts and all the way at the bottom you will see the code. Thank you for your patience.
Best regards
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[2006-11-17] Time Submitted:14:49:11 - (by me)
1) Why do the domains I've registered AFTER 2/1/06 not have EPP codes?
2) Why can't you generate new codes for me?
3) When will this 'temporary' setback be fixed?
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[2006-11-30] Dear Client,
Please be advised we have submitted your list of domains to our backend provider to expidite the process of retrieving authorization codes. Please allow 36 hrs and then check your account for the codes.
For the authorization code you go into your account, go to domain manager, click on the domain name. Open contacts and all the way at the bottom you will see the code. Thank you for your patience.
Best regards,
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[2006-12-01] Closed by automated system