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I was part of a domain auction and ended up losing the auction to another bidder. That winning bidder tried to sell the domain before paying for it and didn't pay for the auction at the end since they couldn't find any offer within 2 day time period.
I was offered the domain for purchase but the problem was that the winning bidder had 17 bids in total and they only voided the winning bid. They wanted me to pay $2915 without removing the other bids. I went back and forth with their customer service team and they wouldn't see the issue. Worst of all their customer service team wasnt even reading the support ticket properly before sending the reply.
See the screenshot: Winning bidders bids are highlighted:
It took a twitter post and couple of days for them to notice the issue:
when they asked me to pay for it, they said there wouldn't be any penalty:
and then when they cancelled the auction the next day, they sent me the opposite e-mail:
This is their policy not to cancel bids.
This post is to warn others when you're offered to buy a domain that winning bidder didn't pay. Check the bidding history before paying.
I was offered the domain for purchase but the problem was that the winning bidder had 17 bids in total and they only voided the winning bid. They wanted me to pay $2915 without removing the other bids. I went back and forth with their customer service team and they wouldn't see the issue. Worst of all their customer service team wasnt even reading the support ticket properly before sending the reply.
See the screenshot: Winning bidders bids are highlighted:
It took a twitter post and couple of days for them to notice the issue:
when they asked me to pay for it, they said there wouldn't be any penalty:
and then when they cancelled the auction the next day, they sent me the opposite e-mail:
This is their policy not to cancel bids.
This post is to warn others when you're offered to buy a domain that winning bidder didn't pay. Check the bidding history before paying.