Hi everyone,
I'd like to start off by saying that Fatter made a great point in saying that listing a name in the showcase does not make it a better name. It will make more people see it, but if it is a name which nobody wants, then it will not make a poor name sell. We do state 'Please ensure your domain is of high quality..."
However, we still realise that, while we have had plenty of success stories with the featured listing, many of our customers are not entirely satisfied with the service. Sneaky and devious we are not, though. 'Buyer beware' is just a tad overexaggerating.
Let's have a look what our terms say. If you go to
http://www.sedo.co.uk/shop/?language=e&productid=1110 , you have a little button saying 'Additional Details'. We would naturally expect our customers to read this before ordering the service. If you see a listing on Amazon saying "mp3 player - $39", it is likely you would want to read more about it before clicking "Buy". The fifth point in the Additional Details states "Domains will be Featured on the Sedo country site where they were ordered, unless otherwise requested." Hardly miniscule small print. It also states 'unless otherwise requested' which means you simply have to ask when you order the listing and we'll put your domain on both .com and .oc.uk sites if you wish. Featuring 3 .com domains on the Sedo.com website is hardly stealing $ 117 from a customer.
Our featured listing is worth the money, it does lead to some big sales and it does give your domain some great exposure. We also state that the domains are listed on the homepage until we have 13 more orders when it will be moved to the next page. This is not the end of your listing. We know that many of our big buyers look at the featured listings first to see what choice domains they can pick up and domains which are, or have been feautred, in the showcase receive a higher Sedo ranking.
However, the crux of the problem lies with the feature's popularity. People want their domain to be listed on the homepage of the web's favourite domain trading platform but are not prepared to have their name replaced by other users' domains vying for potentiall buyers.
We are currently working to find a solution to supply enough range to cover the massive demand for this product. Ideas include having a scroll bar on the featured listings showcase box and having them on a purely rotational basis, so every time the page refreshes, new domains come up.
If users are still not sure that they want to pay $ 39 for the showcase, a great alternative is a category listing. This costs just $ 9.99 and gets your domain excellent exposure to users browsing the catelogue by category. For example, if you go to the homepage and click on one of the categories on the left - e.g. Health - then the first few names are in the featured category listing.
You can ordrer this sevice by going to 'My domains' in your account, selecting the domain you wish to feature, choosing 'add to category showcase' in the drop down menu at the bottom of the page and follow the instructions.
So, we feel it is a great service overall and well worth doing. It is something that we realise is not perfect and we are taking steps to make it even better so we can guarantee absolute customer satisfaction!
Feel free to email/PM me with any questions.
Ed
Key Account Manager
UK Marketing Associate
_______________________________________________
SEDO.CO.UK :: Buy and Sell Domain Names and Websites
tel within UK 0871 900 8450 :: fax 0871 900 8451
tel +49 221.420.758.156 :: fax +49 221.420.758.11
tel (US) (877)-349-5902 :: fax (212)-202-3951
email:
[email protected] ::
http://www.sedo.co.uk
_______________________ :: make a name for yourself.