Cheap but Cheat - Stargate.com(stargateinc.com) - Avoid it!
I registered two domains at stargate last week, and the experience was unbelievable!
For the first reg, I had to try twice but both turned out errors, after a while I checked the WHOIS info, it said I had been already the registrant of the domain (amazing speed!) for two years! I sent an e-mail immediately, asking them to change the reg term to one year, then I went for the second one and paid attention to change the default two-year reg term to one year, and I also found that throughout the whole check out procedure, it never showed anything about the fees or reg terms for even once, only "one domain name registration".
I checked the WHOIS again, and surprisingly found that the name will be expired at April 2005! So I sent them another e-mail. The reply arrived exactly three and a half days later:
First reply:
Second reply:
I sent this Tim four e-mails telling him that I had never been given any chance even to know the total fee of the order, but he simply decided to forget this trouble.
Meanwhile, I bought a name from a member here, and found it's at stargate, 60 days before expiration. To let the name stay at stargate is the last thing I would do, but stargate has also set other traps to prevent domains to be transferred away.
When I tried to edit my contact info of my account, there were only funny blanks without any titles, nobody can be sure which is for which, I guess it's a good one that has always worked for them to reject transactions. And stargate doesn't provide a WHOIS search (nor can you find it elsewhere), you must search the domain first, then click at the "not available" link behind the name to find the WHOIS info, and I found only the TLD of the domain I reg at stargate turned out an WHOIS error while the other TLDs worked perfectly. I have a bad feeling about the transaction of this domain, can anybody give me some suggestions?
I have purchased on the Internet for over six years, and registered domains at a dozen different registrars, but I've never seen such a dirty vendor like stargate, in my last e-mail I told them that my credit card company would refuse to pay the reg fees, and I'd do my best to warn everybody I knew, and if possible, impeach them to the authorities, but I guess they have got used to such threatening. I believe it's time to teach them a lesson.
I registered two domains at stargate last week, and the experience was unbelievable!
For the first reg, I had to try twice but both turned out errors, after a while I checked the WHOIS info, it said I had been already the registrant of the domain (amazing speed!) for two years! I sent an e-mail immediately, asking them to change the reg term to one year, then I went for the second one and paid attention to change the default two-year reg term to one year, and I also found that throughout the whole check out procedure, it never showed anything about the fees or reg terms for even once, only "one domain name registration".
I checked the WHOIS again, and surprisingly found that the name will be expired at April 2005! So I sent them another e-mail. The reply arrived exactly three and a half days later:
First reply:
Second reply:
I sent this Tim four e-mails telling him that I had never been given any chance even to know the total fee of the order, but he simply decided to forget this trouble.
Meanwhile, I bought a name from a member here, and found it's at stargate, 60 days before expiration. To let the name stay at stargate is the last thing I would do, but stargate has also set other traps to prevent domains to be transferred away.
When I tried to edit my contact info of my account, there were only funny blanks without any titles, nobody can be sure which is for which, I guess it's a good one that has always worked for them to reject transactions. And stargate doesn't provide a WHOIS search (nor can you find it elsewhere), you must search the domain first, then click at the "not available" link behind the name to find the WHOIS info, and I found only the TLD of the domain I reg at stargate turned out an WHOIS error while the other TLDs worked perfectly. I have a bad feeling about the transaction of this domain, can anybody give me some suggestions?
I have purchased on the Internet for over six years, and registered domains at a dozen different registrars, but I've never seen such a dirty vendor like stargate, in my last e-mail I told them that my credit card company would refuse to pay the reg fees, and I'd do my best to warn everybody I knew, and if possible, impeach them to the authorities, but I guess they have got used to such threatening. I believe it's time to teach them a lesson.
