Update, problem has been resolved and I feel much better now. Just incase anyone else has a similar situation.
To recap: I purchased a domain from a reseller, and then proceeded to set up a website for the domain. Few weeks later, my domain was reported to SpamCop for "Spamvertising". Soon following the spam report, my host permanently suspends my account stating they won't risk having their server IP's blacklisted on SpamCop or Spews as its near impossible to get them removed.
So today, I sent SpamCop an email stating my situation and here's the emails from the admin at SpamCop, Don.
Question: If I continued using my domain name for my business, and the spammer "Onlinedns.org" continues doing what they do without my permission and I get reported for spam again, am I risking my server ip's of being blacklisted? And is there anything I could do to prevent being blacklisted?
Reply from Don@SpamCop: Any access provider who responds to complaints and takes care of business doesn't have much to fear from Spews or us.
If you want to give your guys my address, I'll be happy to explain things.
We only block source IPs. If your host's servers are not being used to send spam, they won't come up on our radar. We send complaints about web sites, but that's all they are, just complaints. We don't block web servers, just mail servers. Had your provider actually read the complaint, they would have known that your site was included when it wasn't even up. And that they only got one complaint. Nobody should take action against a client on the basis of a single complaint. That's just
crazy. The first complaint is cause for alarm and investigation, not action.
A single, or even a few complaints aren't going to get them listed by Spews, either. Actually, it's not right to think about complaints when we're talking about Spews. They don't accept complaints. The Spews list is generated by their own personal experience. If you're not spamming, you won't come up on their radar, either. An occasional spammer forgery won't even get their attention.
You need to get a good working relationship going with your provider, though. No matter what I say, some of them won't believe it, so you need to start working on them now. If you're going to start sending mail, there are going to be complaints. I can guarantee it.
- Don -
