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Domain Industry Companies
domainpeople's Reseller Control Panel has Missing Pages
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<blockquote data-quote="carledgar" data-source="post: 2268742" data-attributes="member: 7814"><p>The page to:</p><p></p><p>(a) lock/unlock domains,</p><p>(b) change DNS settings, and</p><p>(c) edit the available one-page website</p><p></p><p>has just disappeared over the past few days.</p><p></p><p>Domains become unlocked at expiry and remain so after renewal until manually re-locked. This facility has disappeared</p><p></p><p>domaineople says:</p><p></p><p>Hello Carl,</p><p>Thank you for contacting DomainPeople Technical Support.</p><p>In the upcoming couple of months we are planning on upgrading/migrating the platform for our reseller partners. Our developers are currently working on the matter but the upgrade hasn't started yet and we will provide you with more details about the process as soon as the whole procedure is scheduled.</p><p>For this particular issue, can you please provide us with screenshots of the page/functionality that is missing so we can advise on the matter.</p><p>Regards,</p><p>Dean G. | Technical Support</p><p>Need help quickly? <a href="https://api-engagement-us-east.velaro.com/20386/Chat/5002" target="_blank">Contact us via Live Chat</a></p><p></p><p>to which, I replied:</p><p></p><p>I tried typing above the line and it didn't work.</p><p></p><p>I can't provide you with screenshots of the page/s because the page/s are no longer available. That's my purpose in writing to you. Surely you realise that!</p><p></p><p>You seem to be saying that resellers will no longer be able to:</p><p></p><p>(a) lock their domains</p><p>(b) change their DNS settings, or</p><p>(c) work on their one page websites</p><p></p><p>while y'all are amending the reller pages. (Ed: should be 'reseller')</p><p></p><p>Surely this cannot be the case because it it were, many resellers would migrate to more stable registrars and the forums at <a href="http://dnforum.com" target="_blank">dnforum.com</a> would accumulate negative comments.</p><p></p><p>Please say it ain't so</p><p></p><p>Regards,</p><p></p><p>Carl</p><p></p><p>Does anyone have experience with domainpeople (which has consistently provided good customer support otherwise)?</p></blockquote><p></p>
[QUOTE="carledgar, post: 2268742, member: 7814"] The page to: (a) lock/unlock domains, (b) change DNS settings, and (c) edit the available one-page website has just disappeared over the past few days. Domains become unlocked at expiry and remain so after renewal until manually re-locked. This facility has disappeared domaineople says: Hello Carl, Thank you for contacting DomainPeople Technical Support. In the upcoming couple of months we are planning on upgrading/migrating the platform for our reseller partners. Our developers are currently working on the matter but the upgrade hasn't started yet and we will provide you with more details about the process as soon as the whole procedure is scheduled. For this particular issue, can you please provide us with screenshots of the page/functionality that is missing so we can advise on the matter. Regards, Dean G. | Technical Support Need help quickly? [URL='https://api-engagement-us-east.velaro.com/20386/Chat/5002']Contact us via Live Chat[/URL] to which, I replied: I tried typing above the line and it didn't work. I can't provide you with screenshots of the page/s because the page/s are no longer available. That's my purpose in writing to you. Surely you realise that! You seem to be saying that resellers will no longer be able to: (a) lock their domains (b) change their DNS settings, or (c) work on their one page websites while y'all are amending the reller pages. (Ed: should be 'reseller') Surely this cannot be the case because it it were, many resellers would migrate to more stable registrars and the forums at [URL='http://dnforum.com']dnforum.com[/URL] would accumulate negative comments. Please say it ain't so Regards, Carl Does anyone have experience with domainpeople (which has consistently provided good customer support otherwise)? [/QUOTE]
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