Did this happen to anyone else today? We thought we hit the jackpot on good names!
Dear Customer,
We have been forced to cancel several orders that you have submitted
through our API between 4:45 PM (PST) on 7/22/03 and 11:30 AM (PST) on
7/23/03. One of our API servers had a misconfiguration which caused the
domain names listed below to be registered in the registry's OT&E
(development) environments. This means that your domain name was
registered in the registry's development environment while billed and
provisioned in our production environment. We have checked for the availability
of these domain names in the production environment in order to remedy
this, but these names are not available for registration. Any orders
not listed in this e-mail were either not effected by this issue or have
been re-registered in the production environment.
The below list contains all of the orders effected. All of these
transactions have been fully refunded to your account and the domain names
have been removed from your account.
We apologize for any inconvenience caused by this and we are taking
steps to ensure that this type of misconfiguration never occurs again in
our production environment. Please reply to this message if you have
any questions.
Dear Customer,
We have been forced to cancel several orders that you have submitted
through our API between 4:45 PM (PST) on 7/22/03 and 11:30 AM (PST) on
7/23/03. One of our API servers had a misconfiguration which caused the
domain names listed below to be registered in the registry's OT&E
(development) environments. This means that your domain name was
registered in the registry's development environment while billed and
provisioned in our production environment. We have checked for the availability
of these domain names in the production environment in order to remedy
this, but these names are not available for registration. Any orders
not listed in this e-mail were either not effected by this issue or have
been re-registered in the production environment.
The below list contains all of the orders effected. All of these
transactions have been fully refunded to your account and the domain names
have been removed from your account.
We apologize for any inconvenience caused by this and we are taking
steps to ensure that this type of misconfiguration never occurs again in
our production environment. Please reply to this message if you have
any questions.