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- Aug 3, 2003
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o.k - i really hate to do this , however i have tried to resolve this quietly but i just being ignored by escrow.com
last week i had a domain sale i wanted to use escrow.com and it is a company in Germany , so the transaction was for EURO 9500
i looked at escrow.com ( which i used for well over 10 years for many transactions ) and they show that for EURO transaction they require for the
SELLER to be getting to escrow payout with wire and they require a bank swift code .
since i had big issues before my bank not having a swift code , i contacted the escrow support and ask very straight forward and
very clear if it still works or if i would use someone else for this transaction .
the escrow.com support then replied that it is fine it will work without swift code ( i do have this in writing - email )
so i start the transaction and i complete it and on friday escrow emails me the closing statement and that the fund are disbursed .
wrong !! on wednesday i still have no money and i ask and i am told they can not wire it without swift code - i told them a dozen times that i in fact
ask the bank and they do not have a swift code and i asked escrow before and they said it is no problem - and now it is a problem !
i called and this nasty person says ( erin )- no swift code - no money - but if i supply the banks phone number
( i also ask to talk to a supervisor but she refused to do so )
they talk to the bank and see what they can do .which i supplied within minutes of the phone call
- since then escrow.com completely ignored all emails or phone calls from me and i started looking into legal action .
fact is - they are suppose to pay me , but they refuse .
where can i go next as escrow ignores this issue completely -
should i first get a lawyer and then file a complained for internet fraud online or the other way around -
i am not sure what to do next but i am afraid i do not get anything resolve without getting help from the law .
any advise ?
last week i had a domain sale i wanted to use escrow.com and it is a company in Germany , so the transaction was for EURO 9500
i looked at escrow.com ( which i used for well over 10 years for many transactions ) and they show that for EURO transaction they require for the
SELLER to be getting to escrow payout with wire and they require a bank swift code .
since i had big issues before my bank not having a swift code , i contacted the escrow support and ask very straight forward and
very clear if it still works or if i would use someone else for this transaction .
the escrow.com support then replied that it is fine it will work without swift code ( i do have this in writing - email )
so i start the transaction and i complete it and on friday escrow emails me the closing statement and that the fund are disbursed .
wrong !! on wednesday i still have no money and i ask and i am told they can not wire it without swift code - i told them a dozen times that i in fact
ask the bank and they do not have a swift code and i asked escrow before and they said it is no problem - and now it is a problem !
i called and this nasty person says ( erin )- no swift code - no money - but if i supply the banks phone number
( i also ask to talk to a supervisor but she refused to do so )
they talk to the bank and see what they can do .which i supplied within minutes of the phone call
- since then escrow.com completely ignored all emails or phone calls from me and i started looking into legal action .
fact is - they are suppose to pay me , but they refuse .
where can i go next as escrow ignores this issue completely -
should i first get a lawyer and then file a complained for internet fraud online or the other way around -
i am not sure what to do next but i am afraid i do not get anything resolve without getting help from the law .
any advise ?