Originally posted by luckyphil and just to update finish this off. Cancelled the service and have been trying to get my money back that was pre paid to registerfly/expirefish for the auto registrations or at least to use my money with registerfly but, neither of these joint businesses will answer emails. So be warned! Absolutely disgusting service! Phil
I have also been warning others about poorly maintained websites such as Namewinner for a long time. Not based on ever dealing with them myself or being a client, but mostly based on their very poor website. Every time I checked in the past few mos many pages and links within the site failed, giving various errors, mostly Page Not Found, including the very important list of names which oddly always fails .
Any company who would tolerate such a poorly functioning website and never fix it after months go by and many complaints is very likely not a good firm to deal with. It's far from surprising others here are now complaining about poor cust service from them.
Even SnapNames (who I think is a good firm and does a good job overall getting some expired names) has frequent problems with their website (but not nearly as severe as expirefish) for a long time, mostly involving their Whois lookups failing most all the time on names reg'd at NetSol. I have asked them about this many times and they simply brush it off as an anomaly (which it is not).
P.S. Sorry, there was an error in this post. Should have referenced Namewinner, not Expirefish. Now corrected.