- Joined
- Aug 16, 2005
- Messages
- 346
- Reaction score
- 1
Since last night I'm having problems with registering names on GoDaddy. I'm doing the same thing I always do and something's is not right.
I select "Standard Registration" NOT "Private Registration", and then "Quick Checkout". Then, 9 times out of 10, my Shopping Cart shows the line item for the name reg, and then two other line items: a "free" Private Registration and a charge for "Business Whois listing". I DID NOT ORDER THESE. There is a "Remove form cart" for the Business Whois, but there not one for Private Registration. So, I remove the Business Whois, and the Private Registration changes to $1.99! But, there is no remove for it. So, the only way to get rid of it is to go the "Change" function of the registration line item and change the selection from "Private Registration" to "Pulblic Registration." If I have 10 names, I have to do all this 10 times!
I tried rebooting, emptying cart, signing out...nothing helped. Again, maybe one time out of 10 it works properly.
I called GD twice and both CS people told me that they cannot duplicate it and so there is nothing they can do about it. Tough luck basically. The first guy said he would submit it as a bug only when I asked him to, and the second guy was very rude and said he would not. I was shocked as they have always been very good up to now.
I'd like to know if anyone else has experienced this problem in the last 24 hours? If you have a GD account and have not ordered a name, could you try it (you don't have to complete the order).
Thanks!
I select "Standard Registration" NOT "Private Registration", and then "Quick Checkout". Then, 9 times out of 10, my Shopping Cart shows the line item for the name reg, and then two other line items: a "free" Private Registration and a charge for "Business Whois listing". I DID NOT ORDER THESE. There is a "Remove form cart" for the Business Whois, but there not one for Private Registration. So, I remove the Business Whois, and the Private Registration changes to $1.99! But, there is no remove for it. So, the only way to get rid of it is to go the "Change" function of the registration line item and change the selection from "Private Registration" to "Pulblic Registration." If I have 10 names, I have to do all this 10 times!
I tried rebooting, emptying cart, signing out...nothing helped. Again, maybe one time out of 10 it works properly.
I called GD twice and both CS people told me that they cannot duplicate it and so there is nothing they can do about it. Tough luck basically. The first guy said he would submit it as a bug only when I asked him to, and the second guy was very rude and said he would not. I was shocked as they have always been very good up to now.
I'd like to know if anyone else has experienced this problem in the last 24 hours? If you have a GD account and have not ordered a name, could you try it (you don't have to complete the order).
Thanks!