Help - Two of my names are in redemption and registrar not responding to emails!

DNWizardX9 · Sep 7, 2006

The registrar I'm at has a seperate form for names in redemption which they don't give you unless you email the admin. I sent a few emails over the last few days and have not heard back from them. They seem like a small registrar so am I out of luck? I have around 10 days left before the names leave redemption.

How do I contact ICANN for this behavior? I bought the names on one of these forums but never bothered to check the size of the registrar. There was good feedback on the registrar otherwise.

jazzpetals · Sep 7, 2006

Who is the registrar? Do they have phone support? Have you tried calling them? If it gets any closer to deletion and still no response, I suggest you backorder at all the major services, snapnames, enom, etc.

DNWizardX9 · Sep 7, 2006

I know about backordering but I don't want to have to pay aftermarket for them. I know domains in redemption are pretty hefty in price already.

Cheekydomains.com - the registrant has a hotmail address heh. I have tried just about every way to contact them with no response.

Creature · Sep 7, 2006

Are CheekyDomains just a reseller? Check http://www.networksolutions.com/whois/ and click Show underlying registry data for this record. If the actual Registra is listed you can call them.

Domagon · Sep 8, 2006

Creature is right ... CheekyDomains appears to be a reseller... below is their whois contact info:

Owner, Administrative Contact, Technical Contact, Billing Contact:
Ash Chopra
Ash Chopra (ID00005999)
798 Woodland Acres Cres.
Maple, ON L6A1G2
Canada
Phone: +1.7036080258
Email: [email protected]

If no good, then contact PlanetDomain directly.

http://www.planetdomain.com/about_us.jsp

It's important to note that redemption is something that a reseller likely can't perform on their own - typically only a registrar can do that, and be aware redemption may cost upwards of $200 USD.

Ron