- Joined
- Apr 14, 2013
- Messages
- 868
- Reaction score
- 68
I have spoken to Chris on the phone and he says it went fine.
OK, so here is what has happened from my perspective (owner) (email quoted from moniker)
"Your original sale in April of hke.net was chargedback by the buyer. For some reason this chargeback took several weeks to come through our accounting department.
We will be returning the domain back to your account. Unfortunately when this happens any subsequent transaction involving this domain is considered to be invalid."
I am obviously pleased to have my name back, albeit now considerably "tarnished" due to an accounting error by moniker meaning it will be a name with "baggage". It was their error, but they have rectified it for me. A concern is that if the name had transferred registrars would I be so lucky? I use moniker for the apparent extra safety they offer but cannot compare with the service I would have received elsewhere, as this has not happened to me before. I can say that Marti has been an outstanding assistance and resolved this efficiently for me.
I do however, feel for James greatly, as I have lost like him before. I have emailed you James about this to see if I can help. Perhaps moniker could give you some account credit or similar in recognition of their part in this...
sweet! I lose $650! What a great F***IN* Day!
just devastated mate. Obviously I am fairly new to domains and the fact its taken Moniker 5 months and god knows how many owners of this name to act when it gets to me.... I mean 5 months what a joke!
I dont know what to do