I won bancoindustrialdotcom at Pool.com auctions but it was awarded to another guy.

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clicktech

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From: Pool.com Support Email
To:
Date: 2012-07-19, 22:06:14
Subject: Re: RE: bancoindustrialdotcom ()[ref:_00DA0apxS._500A0A9vRG:ref ]


Hello Joe,


Thank you for contacting Pool.com customer service.


We have already completed a thorough investigation and determined we have no way to deliver the domain. Unfortunately we cannot fulfill your order. We sincerely apologize for the error, but the only solution we can offer now is to provide you with a full refund, and I can confirm that has now been done.


Please let us know if we can be of further assistance.


Regards,
Jamie H
Pool.com Customer Service


--------------- Original Message ---------------
From: Joe []
Sent: 18/07/2012 10:31 AM
To: service@pool.com
Subject: Re: RE: bancoindustrialdotcom () [ref:_00DA0apxS._500A0A9vRG:ref ]


Hi,




Sorry.
I do not accept your offered solution.


I ask you to push the domain into my namescout.com account.


It is obviously you (nic-name.ca, namescout.com) snapped the domain.




Domain Name: bancoindustrialdotcom
Registrar: 3597245 CANADA INC. DBA NIC-NAME INTERNET SERVICE CORP.
Whois Server: whois.nic-name.ca
Referral URL: https://www.nic-name.ca
Name Server: DNS3.ENMIGUATE.NET
Name Server: DNS4.ENMIGUATE.NET
Status: ok
Updated Date: 03-jul-2012
Creation Date: 27-jun-2012
Expiration Date: 27-jun-2013


I think the following screen shots are enough to file a law suit to get back my domain.




Best Regards,
Joe


2012/7/18
----- Original Message -----
From: Pool.com Support Email
To:
Date: 2012-07-18, 21:00:25
Subject: RE: bancoindustrialdotcom () [ref:_00DA0apxS._500A0A9vRG:ref ]




Hello Joe,


Thank you for contacting Pool.com customer service.


I sincerely apologize for the lack of news concerning bancoindustrialdotcom, but this morning I was able to get an update about this issue.


Unfortunately we have confirmed that an error has occurred concerning bancoindustrialdotcom, and that we'll be unable to provide you with the domain. For this reason I will escalate a request to our accounting team to provide you with a refund.


We sincerely apologize for any inconvenience this has caused


Please let us know if we can be of further assistance.


Regards,
Jamie H
Pool.com Customer Service


--------------- Original Message ---------------
From: Joe []
Sent: 17/07/2012 1:13 AM
To: service@pool.com
Subject: bancoindustrialdotcom [ ref:_00DA0apxS._500A0A9vRG:ref ]


Hi,




Thank you for your great domain service.
My Pool ID is .


Sorry to bother,
but I have paid 2 weeks ago,
and the doamin has not been pushed to my account yet.




Domain: bancoindustrialdotcom
Date Registered: 06/27/12
Date Modified: 07/09/12
Expiry Date: 06/27/13
DNS1: dns3.enmiguate.net
DNS2: dns4.enmiguate.net


Registrant


IntrustDomains4
Intrust Domains
11605 Meridian Market View Unit 124-134
Falcon, CO (US)
80831




Best Regards,
Joe


2012/7/17
----- Original Message -----
From: Pool.com Support Email
To:
Date: 2012-07-07, 02:06:14
Subject: Re: Congratulations! You have won domain(s)! bancoindustrialdotcom() [ ref:_00DA0apxS._500A0A9vRG:ref ]




Hello Joe,


Thank you for contacting Pool.com customer service.


I am responding to confirm that I've received your email and I am looking into this issue, and unfortunately I have to confirm that something does not look right concerning this order.


I will need some time to investigate further and I will contact you as soon as I have information to provide.


Please let us know if we can be of further assistance.


Regards,
Jamie H
Pool.com Customer Service


--------------- Original Message ---------------
From: Joe []
Sent: 05/07/2012 7:13 PM
To: service@pool.com
Subject: Re: Congratulations! You have won domain(s)! bancoindustrialdotcom ()


Hi,




Thank you for your great domain service.
My Pool ID is .




Please check.
The following domain has not been pushed into my NameScout.com account.


bancoindustrialdotcom




Thank you for your cooperation!




Best Regards,
Joe


2012/7/6




2012/7/6
----- Original Message -----
From: no-reply
To:
Date: 2012-07-01, 04:06:10
Subject: Congratulations! You have won domain(s)!




Congratulations!


Thank you for using POOL.com.


You won the auction for:


bancoindustrialdotcom


Your account has been charged your winning bid of $210.00 USD.


To review the details of your domain(s) at any time, go to the Successful Backorders tab in your Pool.com account.


https://www.pool.com/MyAccount/domains.aspx


Attention new customers! Within the next 24 to 48 hours you will receive an
email from the registrar responsible for registering your domain(s). This
email will provide instructions on how to manage your domain(s) within their
system.






Best Regards,


Customer Service




ref:_00DA0apxS._500A0A9vRG:ref
 

draggar

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This doesn't look like pool but the seller refusing to push the domain. Pool doesn't have the legal ability to force someone to push the domain to you.
 

clicktech

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This doesn't look like pool but the seller refusing to push the domain. Pool doesn't have the legal ability to force someone to push the domain to you.

Hi,

Thank you for your post.
But please check that this domain is an expired and deleted domain and Pool.com snapped it.

Domain: bancoindustrialdotcom
Date Registered: 06/27/12
Date Modified: 07/09/12
Expiry Date: 06/27/13
DNS1: dns3.enmiguate.net
DNS2: dns4.enmiguate.net
 

Gerry

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Hi,

Thank you for your post.
But please check that this domain is an expired and deleted domain and Pool.com snapped it.

Domain: bancoindustrialdotcom
Date Registered: 06/27/12
Date Modified: 07/09/12
Expiry Date: 06/27/13
DNS1: dns3.enmiguate.net
DNS2: dns4.enmiguate.net
It could have been in redemption period and renewed at last minute.

But, the WHOIS data shows a recent "created" date indicative of a recent name transfer. Typically the only time the name will not show a new create date is when the name is kept and renewed at the same losing registrar.

Definitely worth looking into since Pool and other drop-catch services have had their share of controversies in the past. The owner where this name now resides has 22,808 other domains.
 

George Verdugo

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The spanish domain you were trying to get is really not that great !! Unless you were going to open some banks!! I would be happy i didn’t get it !!!
 
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