Just trying to be professional and protect myself!

[HasRob]

A recent sale fell through on another forum and here are the details.

Via PM

Domainbuyer (< Not actual name) says...

Offer $xx amount for these two.

rgds


I say...

send me all your godaddy info, thanks


Domainbuyer says...

Funds sent. My email is: Emailaddress#1@domain,com Just make up the rest of the info.

rgds



I say...


Cant do that, need all the appropiate info.

First: -
Last: -
Addr1: -
City: -
State:
Zip:
Country:
Phone:
Email:


Domainbuyer says...

Why not?


I say...

Why not just give me the the right information? I fill in joe blow at whatever address etc then I didnt send the domain to you, it went to whoever and I have no proof I sent the domain to you then you file a dispute/chargeback. I dont work like that brother, sorry!



Domainbuyer says...

Have you checked my TR rating. OK. Just refund me the money and we'll forget about it.



I say...


Why dont you just give me your real information? I'm not going to come to your house like some crazy guy. I dont care about your TR. Thats not acceptable behavior to expect me to do what you suggested. The last guy who tried the same stunt with me here got banned after he left me negative TR which was removed by staff. I'd suggest you do the right thing here and send me your information.



Domainbuyer says....



I kindly ask you refund my money since I have no intention of giving you me real info and it wasn't part of the sale offer.



I say....


Have it your way, I know its probably not a big issue if I were to go through with what you suggested (which I'm not) since transferring a domain name to some made up persons account at godaddy with the email address Emailaddress#1@domain,com and payment was sent fromemailaddress#2@differentdomain,com is setting myself up for a lose with zero protection through paypal. You actually expected me to consider this? I'll issue you your refund but I will be reporting this to staff and leaving you a negative TR just like the last guy.

How would you like to proceed?



Domainbuyer says....


I'll take the refund and I'll dispute any negative TR. Thank you.


-------------------------------------------------------------------



So thats the story. I reported the cituation to staff and had a couple replies from different staff members who agreed with me. I left domainbuyer negative TR (only after sleeping on it for a night because I dont want to have to do this) stating he failed to provide me with the appropiate account information for the transfer of the domain into his account. I refunded his money and informed him if I were to go along with his requests I would not only be setting myself up for a dispute I could not win via paypal (no shipping address supplied, no protection) but these actions broke just about every terms of service agreement and domain transfer agreements at godaddy set forth by Icann.


Two weeks go by and I'm informed by another staff member via this other forum that he decided to remove the negative TR and quote" We should have worked things out"

Well, I know I tried


Needless to say, I will never buy or sell another domain name at this other forum.

The End! k:

 

[Bender]

so, you are ditching an entire site because one of the members there acted unprofessionally?
you did nothing wrong, and while I agree that the staff member should have left the negative TR, not doing business on that other forum could hurt your profits, thus you are only punishing yourself.

 

[HasRob]

so, you are ditching an entire site because one of the members there acted unprofessionally?
you did nothing wrong, and while I agree that the staff member should have left the negative TR, not doing business on that other forum could hurt your profits, thus you are only punishing yourself.

No, I'm not doing any "business" on that other site because the staff decided to erase the negative TR. The buyers actions were a complete slap in the face to whats called a "Code of Ethics" somewhere else and yet he proudly displays the banner and is not held accountable for violating the terms.


Members of the xxxxxxxxxxxxxx shall exercise the utmost level of integrity in all business transactions and in all relations with other buyers, sellers, employees, and competitors. Members shall work diligently to build and perpetuate faith and trust in their business practicies.


Association members shall dedicate themselves to the promotion of professionalism within the domain name industry. Sellers shall truthfully identify themselves, their company, their products and the purposes of their solicitation to the prospective customer.



Please dont take me the wrong way here, I am not bent out of shape over this. Just trying to make a point that I feel I was right and done wrong thats all.

 

[Devil Dog]

Wow, unfortunate situation.

I'd have posted his name though.

 

[domain newbie]

yea, so what - he asked you to put any info, you should have just done it, customer always right~ especially if he has sent you funds already and had positive fb~ whats the all hassle about

 

[Raider]

HasRob; I'm reading what happened to you and it really is silly if you think about it ... Sounds more like "buyers remorse" to me, or he's just being a real hard head.....The buyer could have simply submitted false info to you if he didn't want his real info to appear on the domain, Why should you do the dirty work?

You did the RIGHT thing, submitting false info is NOT what a honest business person does. I just would of handled it differently, Sometimes saying less is best in situations like these.

Also, I agree with Devil Dog, you should post his username, we can figure out what Forum it is.

 

[sashas]

actually, isn't the buyer too entitled to his privacy? We know Whois info is public, but even then isn't someone entitled to NOT release their private info, just as you can get privacy on your domains?

 

[gobrightwork]

I would not have submitted false info either. Kudos to you Rob for doing what you thought was right.

 

[VirtualT]

I do this all the time when I buy a name at crapdaddy.
Noone has ever been as anal as you about it

 

[thevirtual]

I disagree, the buyer should not have to provide personal details. This push system is unique to Godaddy and it is understandable that most people do not submit personal info for Godaddy domain push. I don't think Paypal has any policy for protecting sellers in the case of "intangible goods" so you would lose in a chargeback dispute either way.

I also disagree with leaving negative itrader. Buyer did not do anything unethical, and I can see why the moderator removed the itrader.

 

[katherine]

The critical bit of information is the E-mail address. The rest can be made up or you can leave your details in whois, so the buyer will have to review it and correct it.
Either the buyer intends to keep the name under whois privacy, or it is a back-out excuse

 

[denny007]

I am on the side of the buyer. If you are unable to make some info up because Godaddy is stupid then return the money.

 

[Biggie]

A recent sale fell through on another forum and here are the details.

Via PM

Domainbuyer (< Not actual name) says...

Offer $xx amount for these two.

rgds


I say...

send me all your godaddy info, thanks


Domainbuyer says...

Funds sent. My email is: Emailaddress#1@domain,com Just make up the rest of the info.

rgds



I say...


Cant do that, need all the appropiate info.

First: -
Last: -
Addr1: -
City: -
State:
Zip:
Country:
Phone:
Email:


Domainbuyer says...

Why not?


I say...

Why not just give me the the right information? I fill in joe blow at whatever address etc then I didnt send the domain to you, it went to whoever and I have no proof I sent the domain to you then you file a dispute/chargeback. I dont work like that brother, sorry!



Domainbuyer says...

Have you checked my TR rating. OK. Just refund me the money and we'll forget about it.



I say...


Why dont you just give me your real information? I'm not going to come to your house like some crazy guy. I dont care about your TR. Thats not acceptable behavior to expect me to do what you suggested. The last guy who tried the same stunt with me here got banned after he left me negative TR which was removed by staff. I'd suggest you do the right thing here and send me your information.



Domainbuyer says....



I kindly ask you refund my money since I have no intention of giving you me real info and it wasn't part of the sale offer.



I say....


Have it your way, I know its probably not a big issue if I were to go through with what you suggested (which I'm not) since transferring a domain name to some made up persons account at godaddy with the email address Emailaddress#1@domain,com and payment was sent fromemailaddress#2@differentdomain,com is setting myself up for a lose with zero protection through paypal. You actually expected me to consider this? I'll issue you your refund but I will be reporting this to staff and leaving you a negative TR just like the last guy.

How would you like to proceed?



Domainbuyer s
66b8
ays....


I'll take the refund and I'll dispute any negative TR. Thank you.


-------------------------------------------------------------------



So thats the story. I reported the cituation to staff and had a couple replies from different staff members who agreed with me. I left domainbuyer negative TR (only after sleeping on it for a night because I dont want to have to do this) stating he failed to provide me with the appropiate account information for the transfer of the domain into his account. I refunded his money and informed him if I were to go along with his requests I would not only be setting myself up for a dispute I could not win via paypal (no shipping address supplied, no protection) but these actions broke just about every terms of service agreement and domain transfer agreements at godaddy set forth by Icann.


Two weeks go by and I'm informed by another staff member via this other forum that he decided to remove the negative TR and quote" We should have worked things out"

Well, I know I tried


Needless to say, I will never buy or sell another domain name at this other forum.

The End! k:

not worth losing a sale over...imo

i would have put anything in the profile, if that's what the buyer wants

 

[randomo]

[Edit.]

 

[HasRob]

When I am responsible for making sure the buyers whois info is correct (godaddy terms and agreements say so and must be given by the buyer) I'm not playing around. I dont care if its a $10 sale. If your too coward, sneaky, "special" to send me your info I dont want to do business with you anyway.

You dont give the bank fake information for a mortgage.
You do not give the car dealer fake information for a car loan.

Etc Etc Etc.

To end, you do not give hasrob fake information either. I want to know who I am dealing with period. Both at godaddy and especially paypal. Anything less your setting yourself up for one of those "Help me, I've been scammed" threads.


What bugs me even more is just last week a member here tried the same thing after I sold a domain to him. After telling him I'd much rather have his real information to protect the interests of both parties he agreed. But..........after the transaction went through I sent him a positive TR and he has not returned any TR to myself after repeated pm's asking him to please do so. I hate that even more!

 

[Donald Aquilano]

The only reason someone will not provide the necessary info for transfer is because they have something to hide. These kind of people are not worth the hassle in my opinion.

 

[VirtualT]

I want to know who I am dealing with period. Both at godaddy and especially paypal. Anything less your setting yourself up for one of those "Help me, I've been scammed" threads.

LOL, you guys are unbelievable, if the security of your transaction relies mostly on getting correct whois info from the buyer, your not going to be in business for very long.

Whos to say any information he gives you is in any way correct?

 

[HasRob]

LOL, you guys are unbelievable, if the security of your transaction relies mostly on getting correct whois info from the buyer, your not going to be in business for very long.

Whos to say any information he gives you is in any way correct?

"IF" I get atleast "SOME" kind of information (whois) and the paypal and godaddy info match, I'd be better off. Granted, paypal is risky no matter what, but if that info matched atleast I have "SOMETHING" for my case and the peace of mind knowing I did everything I could to be professional throughout the process with "RESPECT" for both parties.

 

[Ridge]

I agree and disagree, if possible a good solution would be to suggest a transfer out.

 

[sashas]

How long does it take for anybody to supply fake whois info if they want to?

Last I checked, George W. Bush owned several thousand domains, according to the Domain Tools Registrant tool