We should try to realize that not everyone who makes offers on our domains is as educated in domain valuation as we are. People who aren't involved in domaining often don't see any value difference between a name that can still be hand-regged for $7 and a name that a seller is asking $xx,xxx for. They might think the SELLER is out of his/her mind when asking for thousands for a domain name!
Making An Offer
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Let's assume I'm new to domain names. I want to launch my first website and need a domain name for it. I open a browser and type in a domain name that I'm interested in using for my new site. I see that there's already a site there, but up in the right-hand corner of the page it says, "This domain is for sale - click here". Great! I click, and up comes a Sedo listing. I look for the price. Everything for sale has a price. Hmmmm.... I don't see a price. Wait -- it says, "Make offer". Make offer? OK. What should I offer? I guess $100 seems fair. What can a domain name possibly cost?
If I get a reply at all, it might be something like "Are you out of your $#@!%$ mind?? This domain is worth $xxx,xxx!!! You must be some kind of moron!!"
So how should a domain-uneducated person react to this type of response? Some people will simply go register the hyphenated version of the domain for $7 instead of paying thousands for the non-hyphenated. To these folks, there isn't really any difference in the 2 names -- "not having a hyphen makes a domain worth thousands more ????"
Is The Domain Really For Sale?
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I have made offers on Sedo where no response was given at all. Even after I make $xxxx offers for domains that I felt were worth that. People seem to want to hold out for even "better offers". Do you even know what you would accept for your domain name? Or is it a vanity thing -- you just like watching offers come in for your names but have no intention of making a sale. Or you're just waiting for that "million dollar offer". If that's the case, then the domain really isn't "for sale" IMO. If something is "for sale", there should be a price tag on it. Most things that are for sale have a price tag unless they're at auction. And at auction, unless there is a reserve that's not met, the item sells for the highest bid. Simple.
Uniqueness Of Domains
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Domains are unique in that there is frequently no price when they're listed for sale. It's always, "Make Offer." Hmmm.... When you go to a store, items are priced. You buy an item for whatever price is asked. When you buy real estate, there is an asking price. You are free to purchase the property for the asking price or make a counter-offer. But at least you know what amount would be acceptable to the seller. When you purchase rare items such as art or coins or books, usually at auction, price is determined by the highest bid, but a reserve amount can also be set which indicates the lowest amount a seller would sell for.
But domain names are unique -- literally. Each one is unique, and the current method of selling them is also unique. "Make Offer". "Maybe I'll reply to your offer, maybe I won't. But yes, the domain IS for sale!!"
Making Offers
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"Make Offer".
OK... $100.
"WHAAAAT?????? ARE YOU OUT OF YOUR FREAKIN' MIND???" (Seller is wide-eyed, shaking violently and foaming at mouth.)
Well, you said "make offer" so I did. Why the odd reaction?? You listed no price or price range, so I'm just testing the waters to see if you'd bite. I didn't expect you to rip my head off instead. Aye yi yi...
Uneducated Sellers
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Maybe the seller would sell for the lousy $100 that I offered. Who knows? Some buyers are uneducated about domains, but some sellers are too! Ya think? Maybe a seller new to the business has a truly valuable domain without realizing it, and thinks $500 for it is a great deal! Or -- maybe a seller new to the business has a lousy domain full of hyphens, numbers, and is longer than the Nile River, and scoffs at $xx offers because the domain is worth $xxx,xxx or more to that seller. This happens all the time, as you know.
If I go to a car lot, and on the window sticker it says "Make Offer". I offer $100 for a 2006 vehicle. Most people realize that a $100 offer for a brand new vehicle is absurd. But they also realize that offering $500,000 for a 2006 vehicle is also absurd. Why? Because we already have some knowledge of the car market. We see asking prices for cars in the paper, on window stickers, in magazines and books, and online. We know their value for the most part, and can check it out more thoroughly.
But a lot of people have NO idea what domains sell for, especially "used domains" in the aftermarket. GoDaddy puts sexy ads on TV telling us that we can get BRAND NEW domain names for $6-7 or whatever. So when a domain reseller tells us that our $100 offer for their (used) domain is ridiculous, and that the domain is worth thousands, people can easily become confused, or even suspicious that someone is trying to defraud them.
Guessing Games
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I don't like trying to guess what a seller wants for a particular domain when the seller doesn't bother to even acknowledge my offer. So folks, please try to answer as many of your offers as possible - even ones that seem to be low-balls - with a counter-offer. Even if your counter is ridiculous, it's better than no reply at all. And if you counter (because right now at Sedo, if you reply you're forced to include a counter) simply include a note that states something to the effect of, "Thank you for the offer but I'm afraid I can't accept it. If you'd like to make a higher offer, please do so." Either that or just create a minimum offer in your listing.
Waiting Around
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If I want to purchase your domain, I'm not too crazy about waiting around for days or weeks for a reply, having no clue what's going on. Did you even get my offer? Are you on vacation? Are you insulted by my offer? Are you negotiating with someone else for this domain at the moment? What's going on? Don't leave me hanging!
Common courtesy goes a long way. I've been low-balled myself but if someone takes the time to make an offer for one of my domains, I always take the time to reply to the offer, one way or the other. Let's try to worok with ALL the people in this marketplace, not just the educated or experienced ones. Is there a really good "Domain Aftermarket 101" site where we can point folks to go learn a little about the domain aftermarket?