NamejetGM ,since you are on this thread can you please tell me why I cannot get your
support to fix a problem that Namejet should be fixing . You sold me a domain name
and yet have not delivered it to me in 3 months. BY DELIVER I simply
mean put it into MY NAME. All Mitchell at Support can say is "look at the WHOIS"
and yes so F'ing what ,is my looking at whois and seeing the whois meant
to fix it ???
See thread below;
Response (Namejet) 10/22/2008 06:45 AM
Hello,
If you go to
http://registrar.verisign-grs.com/cgi-bin/whois?whois_nic=xxxx.com&type=domain and do a who is lookup on your site you get this.
Domain Name: xxxxx.COM
Registrar: PARAVA NETWORKS INC DBA REGISTRATEYA.COM NAAME.COM
Whois Server: whois.parava.net
Referral URL:
http://www.parava.net
Name Server: NS1.FASTPARK.NET
Name Server: NS2.FASTPARK.NET
Status: ok
Updated Date: 21-oct-2008
Creation Date: 08-jul-2008
Expiration Date: 08-jul-2009
In order to resolve this we must have you contact the registrant on the site. I am sorry for this wait and appreciate your patience regarding this matter.
Namejet
Technical Support
__________________________________
My Support Hours: 6:30am - 3:30pm PST, Tuesday thru Saturday
Out of the office Sunday and Monday
Customer (ME) 10/21/2008 11:57 PM
OK Namejetl I have updated the details including the organisation field
and still it is not updating and shows the old details.
Can you please get this sorted and let me know soon as possible,
Regards
ME
Response (NameJet) 10/21/2008 07:19 AM
Hello,
I would like to have you add in an organization name to the whois so that we can try and force an update of the whois information.
Thank you for your continued patience regarding this matter.
NameJet
Technical Support
__________________________________
My Support Hours: 6:30am - 3:30pm PST, Tuesday thru Saturday
Out of the office Sunday and Monday
Customer (ME) 10/21/2008 07:05 AM
NameJet
The Whois info that I get when I check
www.onewhois.com is
NOT
the correct info it. Please see below.
WHICH whois are you using to
get my details ???
Checking "xxxx.com" in the .com registry whois database...
Found xxxx.com registered via PARAVA NETWORKS INC DBA REGISTRATEYA.COM NAAME.COM...
Checking xxxx.com in the whois.parava.net whois database...
Domain Registration as low as $6.75
Visit:
http://www.10-Domains.com
Low Cost-Great Service Domain Registration and Hosting
The Data in Parava Networks' WHOIS database is provided
by Parava Networks for information purposes, and to
assist persons in obtaining information about or related
to a domain name registration record. Parava Networks
does not guarantee its accuracy. By submitting a WHOIS
query, you agree that you will use this Data only for
lawful purposes and that, under no circumstances will you
use this Data to: (1) allow, enable, or otherwise support
the transmission of mass unsolicited, commercial advertising
or solicitations via e-mail (spam); or (2) enable high volume,
automated, electronic processes that apply to Parava Networks
(or its systems). Parava Networks reserves the right to modify
these terms at any time. By submitting this query, you agree
to abide by this policy.
Registrant:
Agent, Whois
[email protected]
PMB 368, 14150 NE 20th St - F1
Bellevue, 98007
US
Domain Name: xxxx.com
Bill Contact:
Agent, Whois
[email protected]
PMB 368, 14150 NE 20th St - F1
Bellevue, 98007
US
+1.425274066 fax:
Administrative Contact:
Agent, Whois
[email protected]
PMB 368, 14150 NE 20th St - F1
Bellevue, 98007
US
+1.425274066 fax:
Technical Contact:
Agent, Whois
[email protected]
PMB 368, 14150 NE 20th St - F1
Bellevue, 98007
US
+1.425274066 fax:
Record expires on 2009-07-08 00:00:00.
Record created on 2008-07-14 19:57:00.
Domain servers in listed order:
NS2.FASTPARK.NET
NS1.FASTPARK.NET
Response (NameJet) 10/21/2008 06:55 AM
Hello,
Thank you for contacting technical support.
I have taken a look at the whois information and I find that it is bellow.
(MY INFO DELETED)
According to your account information this is showing as correct. If you have changes that need to be made please go into the domain management page and click on contact information.
NameJet
Technical Support
__________________________________
My Support Hours: 6:30am - 3:30pm PST, Tuesday thru Saturday
Out of the office Sunday and Monday
Customer (ME) 10/19/2008 04:24 AM
NameJet
It is now 3 days and still the domain xxxx.com
is not in my details on whois. Please can you correct this
and let me know.
Regards
ME
Response (NameJet) 10/16/2008 10:30 AM
Hello,
I have resynced the whois information for this domain. If it does not update within 24 hours please let me know.
NameJet
Technical Support
__________________________________
My Support Hours: 6:30am - 3:30pm PST, Tuesday thru Saturday
Out of the office Sunday and Monday
Customer (ME) 10/16/2008 10:06 AM
Sirs
I purchased xxxxx.com through your auction site and still do not
see my details on whois even after 2 months. Please can you correct
and advise.
Kind Regards
ME
Notice that the guy from Mitchell told me that MY information was
on the whois, which infact was utter BS and so I asked him which
whois showed my information and all he did was avoid the question.
Now he has given up and told me its my problem. Is this the customer
service we can all expect from NameJet ?
DG