Hi, C3V8 and Welcome to the DNForum!! I'm sorry that your first post had to be on such a difficult topic, but it's nice to have you here.
I was stunned to hear about what happened to krisblade, and it appears that there may be others, as well, who have not joined this thread, but who have been negatively affected.
I thought I should update you on the latest information sent to me. Keep in mind that the first nasty emails were sent to me around the end of last week. I responded not once, but twice, by email, asking for clarification of the alleged problem(s) and imploring the company to respond to my concerns quickly. My need for information was made even more urgent by the fact that I am in the process of moving from one apartment to another, and I will be offline for at least a couple of days as a result ... probably until I get most of my stuff moved and have my Internet connection reinstalled.
Still, I got no response. I finally called the long distance support line for DS and ended up having to leave a recorded message, even though I called during regular business hours. Still, no response. Finally, this evening, I received an email stating that the problem apparently was related to "some user" having entered "several" of my domain names withing a "short period of time." No information was provided about the possible identity or location of the "user," the number associated with "several" or a clarification of what a "short" period of time was. Not surprisingly, I also did not receive any information about which domain names were involved, but I was told that as long as this doesn't happen again, my account will not be suspended or income denied. I was told to ensure that such things did not happen again.
I am, of course, a little less livid knowing that I will apparently receive the money that is due to me, although I don't know when this will occur. But it is ludicrous for me to be expected to take care that such events do not occur again when I still do not know what actually happened and I did not, to the best of my knowledge, engage in the activities that were problematic. So, if someone out there is the "user" about whom DS is concerned, will you please cut out whatever it was that you did so that I can be certain that it won't happen again?
I promise to repay the favor by making certain that I don't do anything (whatever it might have been) to bring concern to your account, as well, although I have no idea who you are. Duh??? This would be funny if it were not so absurd. I guess I will have to consult with my cats and keep them away from my keyboard, just in case. The copy of the TOS that was sent to me included the condition that no one, including one's
pets, is allowed to engaged in the "bad" behaviors, whatever they are.
I have very talented cats. Just take a look at Tucker's site at www.AmericatIdol.com :cheeky: !! However, I don't think that even he can type well enough or consistently enough to cause trouble. Besides, I keep my list of domain names hidden from my pets, just in case. :clown:
I think we should keep an eye on this issue and keep in touch if any additional problems arise. Indeed, a company should treat its "partners," who are generating income that benefits the company quite nicely, with respect, and not with insults arising from "patterns" that are never explained in sufficient detail to understand what might be causing a problem, if anything.
As for me, I'm going to move some of my domains over to ParkingSite.com and see if I don't get a better response. I have been at DS for a couple of months, so I should have some basis of comparison.
