OnlineNIC SUCKS

[wuga]

the only email that ever worked (worked = actually getting a response) for me was joe @ onlinenic.com

In future, if you guys do face any problems with the support or whoever in OnlineNIC, please send me an email immediately at [email protected] and I will take immediate action, I would make sure the support service being provided by OnlineNIC reach a certain kind of standards. Please DO NOT hesitate to email me...

Thanks for the cooperation and sorry for the inconveniece caused.

 

[wuga]

Dear All,

In future if you guys do encouter any problems with the support or whosoever from OnlineNIC, please DO NOT hesitate to email me at [email protected]. I will make sure a satisfied answer being given and severe action being taken towards the relevant ppl. I really appreciate if you guys can feedback to me whenever neccesary. Thanks in advanced.

 

[wuga]

I just had another problem with OnlineNIC. They are asking me to provide documentation before they will do a transfer from my account.

This is ridiculous.

I may complain to ICANN.

Have you guys seen this following registrar complaint form? Check it out==>

http://reports.internic.net/cgi/registrars/problem-report.cgi

Maybe it will help us.

Hey DaddyHalbucks,

Please email me at [email protected], I will try my utmost best to resolve ur issues.

 

[Ed30]

I'm trying to renew ornaments.org - which is one of my favourite domains. If they don't sort themselves out within the next few days I'll be contactig ICANN.. This is my domain, I want to renew it, but can't - nothing on their website works - no matter what you try to do.

Problem resolved. Thank you Wuga.

It's amazing what a post on this forum can achieve :-D

 

[dvdrip]

This was not about onlinenic. It was about domainmonkeys.com.

Hi dvdrip, what kind of problems you encountered? Please update me so that I can take immediate action on this. All right?

 

[wuga]

This was not about onlinenic. It was about domainmonkeys.com.

Oopps, wrong number... ) Anyway, recently any problems with OnlineNIC?

 

[dvdrip]

The usual.
Everytime I request a transfer to onlinenic, I don't receive any emails to approve the transfers.
I have to email support every time so I can transfer the domains.
And support is really slow. It takes them 3-5 days and more than 1 email so I can get the transfer going. And I don't a reply from them anymore. I have to check status to see if they did it.

 

[wuga]

The usual.
Everytime I request a transfer to onlinenic, I don't receive any emails to approve the transfers.
I have to email support every time so I can transfer the domains.
And support is really slow. It takes them 3-5 days and more than 1 email so I can get the transfer going. And I don't a reply from them anymore. I have to check status to see if they did it.

Which email your send to? Who is the personnel doing for you? Recently we have problems sending out transfer email, usually it is being filtered. We are working on the module right now... THIS is our big probs also... (

 

[dvdrip]

I used the support page and selected Europe as my region. It's a woman's name a can't remember now.

 

[wuga]

I used the support page and selected Europe as my region. It's a woman's name a can't remember now.

Alright, I knew it. I will take neccesary action and give you an satisfied answer and I will make sure this will not happen again. If it happen again, please do feedback to me... Sorry for the inconveniece caused.

Please understand that as for everyone in OnlineNIC we are ready to serve you/others better, but there is somehow some people ruin that. Please pardon us...

 

[dvdrip]

Also there is still the issue with the domain that was stolen from me.
No reply to my 10 or more emails about this. Only one saying you will look into this.

 

[wuga]

Also there is still the issue with the domain that was stolen from me.
No reply to my 10 or more emails about this. Only one saying you will look into this.

Do you know who is handling the issue? Please provide me with more details so that I can further investigate on this issue?

 

[dvdrip]

Email with details send. Let me know.

 

[wuga]

Hey guys,

OnlineNIC has updated the domain transfer module, please try it out and feedback to me on any errors... Good Luck...

 

[dvdrip]

wuga you have been really helpful. Thanks.

The emails are still not going out when submiting a transfer.

 

[wuga]

wuga you have been really helpful. Thanks.

The emails are still not going out when submiting a transfer.

You just tried? Which email? Is the email account working or did the provider block/spam filtered it?

Do you have the same problem with others? Please feedback with more comment so that I can get them to resolve it.

 

[dvdrip]

I tried after you said about the new transfer module.
I think on the 30th.
My email is working fine and there are no filters at the provider or at my computer.

 

[wuga]

I tried after you said about the new transfer module.
I think on the 30th.
My email is working fine and there are no filters at the provider or at my computer.

I will get them to fine tune it again, this happen to some users only... Please bear with us and I will update you guys...