- Joined
- Nov 4, 2002
- Messages
- 3,274
- Reaction score
- 107
John - Thanks for checking in.
When I've called customer support at Moniker, I've often ended up talking to non-native-English-speakers who just want to open support tickets, which results in a process that drags on and on. Bari was usually able to cut through the red tape and do what I (and other members here) needed. Will someone else be active in the forums here, as she was?
I want to beat the Jan. 15 price increases, as I'm sure a lot of other members do, and the question is whether we're going to renew our Moniker domains or transfer them. Your assurances are good to hear, but we're very puzzled about the Bari-firing fiasco, which seemed like just one more in a series of events that are swinging many members of the domainer community away from Moniker.
When I've called customer support at Moniker, I've often ended up talking to non-native-English-speakers who just want to open support tickets, which results in a process that drags on and on. Bari was usually able to cut through the red tape and do what I (and other members here) needed. Will someone else be active in the forums here, as she was?
I want to beat the Jan. 15 price increases, as I'm sure a lot of other members do, and the question is whether we're going to renew our Moniker domains or transfer them. Your assurances are good to hear, but we're very puzzled about the Bari-firing fiasco, which seemed like just one more in a series of events that are swinging many members of the domainer community away from Moniker.