I totally stand by my comments especially the Boiler Room Sales part, its no secret that once a deal has been made, their is little to no real customer support to usher the sale through.
Boiler Rooms are all about the numbers, not about the customer service. From experience all my domain sales at SEDO have went south and if it wasnt for me keeping on top of it, I know it would of went on much longer.
DVDRip is a respected member, he is clearly frustrated at the lack of response , this is the real issue. We all know how long it takes to transfer domains as we all buy and sell everyday. We can all do it in a day, and 3-5 days if we do it by escrow, the difference is that we all know where we stand. When you bring SEDO in to the equation, we are blinded due to them not updating status, so we are having to chase them. This is where all the frustration happens. Information is important, but the right information can mean the difference between a good and bad experience.
This is an ongoing issue that is not being addressed, I know and appreciate that it can be a frustrating time for the SEDO staff, but that really is not the point, they are paid to do a job and to supply its customers with the right information at the right time.
Being complacent will be their undoing.
We live in the information age, sedo mentality need to catch up.
Dont get me wrong I love their business model, I think its hands down better than the likes of AfterNIC, but SEDO just dont seem to be able to pull it off and I hope it is not for the want of trying.
A company is only as good as the people who works for it, and I believe their in lies the problems.
My rhetoric may be harsh, but its outta belief that they can change for the better. I would love to see nothing more than SEDO getting back to the way it was, getting back to a point where they actually gave a damn.