Agreed... Threads like this are more time-consuming than just picking up the phone.
Um no.. Ill explain my dislike of the phone.
In the past companies have called, the conversation essentially goes as follows:
Company: 'Hello we are Company X, This is our point !'
Me: 'Right, Ok. That however is not...*interuption*
Company: 'We dont actually care what your point is, we were just phoning do it looked like we care'
A few back and forths later... no progress.
By email, and public discussion everyone gets their say: there own time, and place as such
Simple
Furthermore if 'Martin' of SEDO had gotten through to me on the phone, and said what he said in his email, I would have probably metaphorically ripped his bollocks off, and thrown them to the wolves...
GUA