Yes - that is also news to me....I think I would know if there was any insolvency - where the hell did the rumor come from and from who? Our business and industry is stronger than ever.
Glad to see this reply, Monte. I've now received three invoices for the two domains that didn't go through since September 5 and which I renewed at the present registrar. I bcc'd you the last two emails I sent to Carla in Support.
folks - this is the first I am hearing about this and we are not aware of any transfer system problem. If you are not getting appropriate response or follow up on this, please email me.
I gently respond, Monte, that when this issue first arose with my domains a few months ago, I emailed you after not receiving a response from Support for a week. This brought a prompt response from Support, but the domains were still not transferred in before I had to renew at the present registrar because the domains were expiring.
I did notice what may be a bug in your system. If a correction needs to be made in the authorization code, that domain will never go through, notwithstanding the correction - at least that has been my experience. This was the case with one of the two domains that failed to transfer in this time.
On the larger scheme of operations, Monte, protecting domains as you do is what's most important, of course; and we are appreciative. But for me to spend this much time and effort on such a low-level clerical activity, is not good. And to have to closely monitor invoices on an automated system is ludicrous.
