Very Disappointed With Pool.com - Be Aware Of This Potential Issue!!!

[tekz999]

Best thing i can think of is initiate a transfer to enom, transfer the domain out of livedoor. or go babelfish.altavista.com, translate english to cantonese and email them? or have a friend that speaks chinese help you phone them? hope this helps.

 

[SedoCoUk]

Hi there,

You could send the details to me and I could get our Japanese rep onto it so that you could park it with Sedo

Send me the details to [email protected].

We also have Chinese and Korean support in case anyone needs it! :-D

Ed

Key Account Manager
UK Marketing Associate
_______________________________________________

SEDO.CO.UK :: Buy and Sell Domain Names and Websites
tel within UK 0871 900 8450 :: fax 0871 900 8451
tel +49 221.420.758.156 :: fax +49 221.420.758.11
tel (US) (877)-349-5902 :: fax (212)-202-3951
email: [email protected] :: http://www.sedo.co.uk

_______________________ :: make a name for yourself.

 

[freestyler]

I have posted this many times before...... i have stopped using pool long time ago.... good luck!

 

[ClickEarn]

I have found the Asian registrars to be the WORST. They could
care less about us as customers. I just wish that ALL registrars
were FORCED to abide by ICANN rules. I think they should be
forced to have their registrar transfer requests automated. If
this was done we could deal with these "Bottom of the barrel" registrars

On the flip side, without Pool having all these connections via crappy
registrars we would not be getting all the domains through them :-D
So intil ICANN does something (Which they wont) we just have to live
with these garbage registrars

 

[taboo]

pool sucks.

 

[terryhealy99]

thanks for all the info. I appreciate it.... I'm in the process of transferring.. I will keep you all updated

thansk again

Terry

 

[ehdonhon]

They don't adhere to icann rules. Instead of releasing a name if there is no objection, they ask for a confirmation you want transfer out.

And whethere you hit the confirmation link, or don't hit it, they don't release the domain!

You might want to Read this . It has information on what to do when registrars are breaking the rules.

The short of it is: The registrar you are transferring to needs to get involved and register a dispute at the registry. If it turns out that the loosing registrar did not follow the rules, the name will be removed from them and they will be charged a fee by the registry.

Based on what was said in the initial description, I think that as long as you can convince your new registrar to get involved, the loosing registrar wouldn't have much ground to stand on (IANAL).

If your new registrar doesn't want to get involved, then try finding a different registrar that will. I can think of a few that probably would.

terryhealy99 said livedoor's site doesn't have any English translation. I just
checked their site and it's in the Japanese language. (their WHOIS confirms
they're based in Japan...)

I shudder to think what their authorization email will look like. :-O

Thanks to American imperialism (sarcastic remark, don't flame me), ICANN rules says the email MUST be in english regardless of the nationality of the registrar. If the nationality of the registrant is known, a translation in that registrant's language may be used. If the registrar chooses to include an alternate language in the e-mail, it has to come at the end.

Here is the exact text they have to use.

 

[Theo]

I used to use this link when I had to manage my domain at livedoor.

http://domain.livedoor.com/webapp/en/

You've found the backdoor to livedoor :-D

 

[terryhealy99]

great advice. thanks

Terry

 

[reclad]

Suggestion: Find a local school or College/University that
teaches Japanese and pay one of the teachers $50 +
to go online with you and translate/sort it out.

Livedoor is an interesting group, run by a young no-tie
Japanese who seems to specialise in 'taking on' the
establishment (recently took on Fuji television - and won).

 

[Focus]

wtf are you babbling about?

 

[damitssam]

ARRG. Stupid pool registered my winning with RGNAMES...it looks like a korean asian company.

 

[Theo]

I won one domain with Pool & RGNames.

Here is some info:

[email protected] & [email protected] (Si Nae, Kim)

I had to CC ICANN several times before those bozos approved transfer of a perfectly unlocked domain. Email is [email protected]

That was in October of 2004. Good luck!

 

[actnow]

The first 18 months with Pool, they caught a lot of nice names for me.

And, I was an aggressive bidder so they received a lot money (by my standards)
from me.

I lost a few of the domains because of the unprofessional, unethical registrars they
were using.

I finally figured out that Pool's business practices is all one way. They want the money
and they don't want to look back.

Their attitude is - "If you have a problem. It's your problem."

I decided 9 months ago, that I don't want to deal with them. I can live without them.
(There might be the time when I have to have the domain. But, that is very rare.)

Taryn and Hall have contacted me a couple times asking for me to come back. "Things have changed".

(First time, shame on you. Second time, shame on me.)

So, all of you guys who complain that they cheated you. You have been warned by
many of us.

The irony of this, is that, Snapnames is the exact opposite of Pool.

All of the firms are in the business to make a profit. What is important is how they
treat their customers especially when there is a problem.