Unlocking domains is another horrible story.
I had requested them to unlock 3 times, each time they replied that they completed the transactions. But all domains are still locked.
I tried their unlock feature and it allows at most 20 domains per page. So I went thru 75 pages (for my 1,400+ domains), clicked at each domain 20 times per page (They don't have "Check All" as other non-moron websites have.) I spent 2.5 hours to complete it. A few days later, all my domains were still locked.
I asked them to unlocked them for me again and again and again and again and again and .... and they said the same things that they did unlock. But most of my domains are still locked. They can't even solve a simple, stupid problem.
Now, I have to unlock 1,400+ domains one by one, until now I haven't completed this task yet.
Most of my expiring names are being transfered out at the rate of 200 domains per month.
It seems like, we are the only 2 people on this board using OnlineNic.
If they don't solve my problem, I will spread the word to other webmaster/domain/internet forums.