Why godaddy makes me laugh

[Honan]

First of all they write to me and say I need to check my whois
I ignore them
Then they write to me again saying I ignored their previous request from some months ago and I had better check the whois on a domain . They don't tell me what domain

OK
I follow the instructions
Click their link , paste in some token code included in the email and then click on their ICANN logo

It takes me to a domain that I sold 2 years ago

Oh
I had better tell them
I write and tell them that it is not my name
They write back telling me that they cannot contact a customer on my behalf and I had better go to another GoDaddy link called invalid whois and fill out a form
I fill it out and submit the form
I get this reponse
"Thank you for your email. Please provide evidence to prove your information is being used in the Whois for the domain .....com. We can accept a copy of a utility bill showing your name and mailing address or an email from the email address listed. Once we have this documentation from you, we can move forward with your complaint."
Yeah right, I am going to send them a bill from my place in Australia
They want me to send an email?
That is what I did in the first place

I am grateful to GoDaddy for making me laugh
And some people actually prefer them as a registrar?

 

[LintonInvestments]

I'm a big fan of GoDaddy. While I agree your experience sounds rediculous they're actually a great registrar.

What I like most about GoDaddy is that it's easy to do global changes like Nameserver. Using someone like 1&1 you have to select each name individually. GoDaddy is also supported by DNZoom - which is the best domain management software on the planet.

Sounds like their customer service procedures could use some work.

 

[Devil Dog]

I'm a big fan of GoDaddy. While I agree your experience sounds rediculous they're actually a great registrar.

I see you haven't tried any other registrars.

 

[Focus]

I have dozens of those damn account update emails in my inbox...grrrrrrrrrrrrrr

 

[Yofie]

I have dozens of those damn account update emails in my inbox...grrrrrrrrrrrrrr

If you have Dozens, then you better check them, because then you have Dozens with "different" whois info.... which you could end up losing really. I thought it was pretty much a joke as well, but noticed several domains I had pushed to me had really odd info in for the whois info.

It takes me to a domain that I sold 2 years ago.

(this is not just for you I Sold Grandma) This clearly points out, that you should also check the whois when you get a domain via a push or from transfer to make sure the whois is correct. If you sell a domain as well, double check to make sure YOUR whois is not on the domain, because if that person does something "bad" with it, with your name in the whois, your name could be run threw the dirt. Now I know anybody can put what they want in whois, but this could help prevent something unexpected.

 

[domain newbie]

who gives a damn- if you dont own the domain click "spam"

thats it

 

[Yofie]

who gives a damn- if you dont own the domain click "spam"

thats it

That's not the right way to go about it. Still leaves YOUR whois on a domain that you do not own or a domain you DO own, with improper whois info.

 

[Dave Zan]

And some people actually prefer them as a registrar?

Well, it happens as long as Go Daddy, like any business, can deliver what their
clients expect them to. If not, they have other options they can possibly try.

 

[dcristo]

That's not the right way to go about it. Still leaves YOUR whois on a domain that you do not own or a domain you DO own, with improper whois info.

if you dont own the domain, how are you leaving incorrect whois info?

 

[theinvestor]

Whether you leave your whois info...or not when doing a push...doesn't matter.

Since...they can put your info anyway...and there's nothing you can do.

 

[draggar]

What I like most about GoDaddy is that it's easy to do global changes like Nameserver. Using someone like 1&1 you have to select each name individually.

That is the main reason why I'm moving my non-hosted domains from 1&1 to GoDaddy, much better domain management.

No, I haven't tried many others, just what I get from drop-catchers (NetSol, and a couple of others (non-Moniker) and I wasn't crazy about their management.

 

[Yofie]

if you dont own the domain, how are you leaving incorrect whois info?

It's more to protect you. What if a spammer was using the domain with your whois info etc. It's just more of a prevention thing, but again, any owner can put whatever they want in whois.

 

[katherine]

godaddy is the walmart of registrars

 

[draggar]

godaddy is the walmart of registrars

More like Target, especially here.

If it was poorly designed, horrible colors, full of pop-ads, malware, spyware, poor sevrice, poor products, full of the "trailer-trash" and "riff-raff" of the industry, and made your PC smell like pee whenever you went there THEN it might be like Walmart.

 

[tekz999]

The only thing I dislike is the 60 days policy. Otherwise, all is perfect! Maybe should have an option whether the customer can select if he wants to have the 60 days policy on his domains, or not.

 

[tonyfloyd]

so....who then is the BEST registrar??.

 

[Devil Dog]

so....who then is the BEST registrar??.

Here are my preferreds:
Moniker
Dynadot
Namecheap
Mydomains

 

[Honan]

It is the GD stupid ownership transfer system that created the incorrect whois in the first place
If the new owner doesn't go through all the pages and clicks and cleverly disguised upselling, they end up with the whois of the seller
So what does GD do?
Send the whois check request to the whois address rather than the account owner address, and then expect the old owner to go though all that described in the original post, just to correct a GD system induced error
Nearly everyone new to domain trading thinks goDaddy is wonderful
It is only after selling 100 or so names they understand what the old pros are on about
I recommend fabulous because of price and all the unique tools available, however i have started dipping my toe in the water with name.com

 

[DN BROKER]

Why?

 

[Joe]

More like Target, especially here.

If it was poorly designed, horrible colors, full of pop-ads, malware, spyware, poor sevrice, poor products, full of the "trailer-trash" and "riff-raff" of the industry, and made your PC smell like pee whenever you went there THEN it might be like Walmart.

HAH!! So true...going into walmart, is like crossing the California border into a third world shithole like Tijuana. I try and avoid that place like the plague.