- Joined
- Jul 10, 2002
- Messages
- 4,063
- Reaction score
- 22
Snaps.com was ramping up until the time that this fiasco started.
We were constantly adding new happy customers. All I can say is that this should be the last time anything like this could have such a disastrous effect on us. We will never rely on backups between servers at the same hosting company again. It sometimes takes a disaster to bring about necessary changes.
To all our existing customers, I'm sorry about all this. You came to depend on us to be there and we let you down. Please give us another chance to earn back your trust.
We were constantly adding new happy customers. All I can say is that this should be the last time anything like this could have such a disastrous effect on us. We will never rely on backups between servers at the same hosting company again. It sometimes takes a disaster to bring about necessary changes.
To all our existing customers, I'm sorry about all this. You came to depend on us to be there and we let you down. Please give us another chance to earn back your trust.