manish said:
Try registering a domain name in directi reseller panel. It takes atleast 8 clicks and minimum 4 emails per domain name are sent out by the system.
of course, before you can order the name and get to the 8 clicks, you have to refill your account. Then, after you select your name, add it to the cart, check out, it tells you you cant do that because resellers can not buy. You must create a sub account (retail) in order to order.
So.... yoiu go through the process and create yet another account under your reseller account to order.
you start all over, you select the names, you go to check out, but wait. The price is different! Ahhhh, yes, its now a retail account. You send support a question, and with a little luck you hear back a week later (I get a reply rate of about 15%, so they dont have support).
you go back, readjust the priing for your own retail account under your own reseller account.
ahhhh, finally, now its only 8 clicks away!
so you get the names again, you go through ther cycle, you go to check out.
Oooooppppssssss. There are no funds!
But the first thing you did was add funds!!
AShhh, but now you are in the retail account, and therer is no way of transfering funds from your reseller account to the retail one.
Quickest way, is waste the reseller fund, and reload the retail version. You try contacting support many many times, as well as call them during India office hours, but you wait and wait.
Anyhiw, eventually you realize, that somewhere in that maze, there is somewhere an option to check out through your retail version while charging your reseller account.
As a person who has been to India a few times, and has conducted business with Indian people, I am astonished to see the incredible stiff bureacracy of that country come out on the internet.
I very rarely if ever use insulting language, but the people at directi are technically and mentally challenged to say the least.
No support, a control panel that is so dumb and complicated, it makes you wonder who created it (and that person should change careers really really fast), and a sense of general chaos and lack of knowledge by the people whom you do get in touch with ( when the Gods are on your side with all their might, which at best, is 15% at directi).
Indirecti? not a good place, search elsewhere.
directi? Get out as fast as you can.