Originally posted by Villemann
What is a support ticket?
It can take several forms. Some companies have a formal process where you must hit a link and submit a request for support.
Others (most) just provide you with an email address, ususally something like "support@godaddy.com" or something like that. You use this address to send tham an email asking for help with a particular item.
Also, most registrars have a knowledge database or FAQ screen where you can find your answers without submitting a support ticket.
I hope this is not too basic, and that it helps.
WebCat