- Joined
- Sep 24, 2006
- Messages
- 1,328
- Reaction score
- 34
In the past 9 weeks I have received 14 reminders about a domainname that I deliberately chose not to renew. The renewal deadline is in about 10 weeks, so I foresee another 16 reminders (at least) being sent.
I can see why you want to remind customers about renewals they might have overlooked, but sending a truckload of mails will only piss them off. Is there a setting in my panel that controls the frequency of reminder emails? If not, will GD consider lowering the frequency? This is getting really annoying, and I don't want to OD on reminder emails.
I can see why you want to remind customers about renewals they might have overlooked, but sending a truckload of mails will only piss them off. Is there a setting in my panel that controls the frequency of reminder emails? If not, will GD consider lowering the frequency? This is getting really annoying, and I don't want to OD on reminder emails.