Missing payment - no support

zinko · Jan 6, 2009

Hi

I was always happy with DS, friendly and fast support, but now I am missing a payment from october. First they told me I should just wait couple of weeks for check to arrive (Europe), but now they are simply ignoring my support mails.

Any reps here?

HomerJ · Jan 8, 2009

ditto on missing support.

hey, is your missing payment the result of a 'revenue adjustment' ? I can't get an answer on what exactly a 'revenue adjustment' is, and how it can get adjusted four months after the fact.

flybuzz · Jan 20, 2009

support is getting pretty bad, sent 3 emails and no response. I am going to call them tomorrow.

zinko · Jan 21, 2009

Got the payment via paypal but with no support reply to my mails... At least got my funds

DNBA · Oct 8, 2009

I just got my check for the month and got a "revenue adjustment" as well. What a load of crap. this isnt the first time this has happened and i can prove that my traffic comes from good sources. Anyone have any luck on getting a hold of accounting? Im getting ready to drop DS and find another parking company. I feel so ripped off.... im pissed.

mjreine · Oct 21, 2009

Same here... Ive sent in 3 emails on no payment for last months traffic and no support. I tried calling their phone number and all it says is please enter extension# and then hangs up on me when I dont know a valid extension#.

What happened to DS? They were very good not long ago... Does anyone know if DS has a member account out here on DNForum? I'd like to talk with someone from the company... anyone...