Support Ticket System

[avezz]

So how long do you usually wait for response from support team? It's been a week almost and no answer yet

 

[GiantDomains]

Post your issue, if I can help I will. If not, you'll have to wait.

 

[avezz]

Like I've mentioned before - my membership went from platinum to gold and I don't know why... :/

 

[GiantDomains]

Strange. You'll have to contact sales so they can check your payment history. I don't have that access, sorry.

 

[avezz]

OK, thanks anyway

 

[GiantDomains]

Do you have your paypal receipt? PM me the transaction number, I'll PM it to the boss to verify, but in the meantime, I'll upgrade you.

 

[avezz]

No, I payed with F$.
You can see my history - I was able to post in platinum forums before.

 

[GiantDomains]

Done

 

[avezz]

Thank you! :tea: