My original plans were to offer the scores to everybody on the front page when you login, unfortunately only 10% of our partners have scores. I don't even have a score for my own account. But once we get more, we will be publishing them.
Now to answer Stu's questions. Before I answer them, my answers might not be 100% correct, but it is all Yahoo has told.
1) If we have domains with no/low traffic in our account, will that affect our TQ score? If yes, then the obvious choice would be to move them.
Removing domains with no or low traffic should not affect your overall score. It's all about clicks, not revenue, not searches, not hits, completely about clicks. They take all clicks from your account and based on that data determine a score. You have a have a minimum number of clicks to get a score, if you don't you get a N/A. Remember we are also only talking about US/CA traffic right now as well.
2) If we have domains with low CTR in our account, will that affect our TQ score? If yes, then the obvious choice is to move them.
Low CTR shouldn't affect your score at all, potentially it might increase your score, because people will be finding exactly what they are looking for.
3) Over what time frame are we being assessed? 1/3/6/12 months?
In the past when Yahoo had TQ scores it was over a 1 month period and they calculated them every 2 weeks. This was good and bad, if you had a low score and we made improvements it took almost a month to see if our changes worked. I have been told the new calculations are done every 2 weeks and it's for the last 2 weeks, I was told no historical information is being used. So this is good and bad. The good is that if you had a low score 2 weeks ago you could potentially move it from a 1 to a 10. The bad is if you are a 10 you could drop down to a 1 under certain circumstances.
4) Is the TQ a rolling score? If not how often is it looked at and updated? Another way to ask this is, if we make changes to improve our TQ score, how long will it be before we see the results of those changes.
2 weeks is what I have been told. On Friday, I asked when would the next update happen and they were not sure. So I would assume the next update would be next Saturday or Sunday.
5) The scale is 1-10, right? So what percentage of a 10 score do 1-9 users get?
No clue right now. Personally, I haven't really see a large change in customers revenue based on score. I personally originally expected if you had a 1 then the advertiser would only have to pay 10%. But so far it looks like the advertiser gets a 10% discount and still has 90%. Now of course that could change, but Yahoo has not given me any indictation of if a 5 will be a 50% discount or a 5% discount. And I usually ask everyday.
6) What other factors are being considered when calculating an account's score?
The biggest one is conversion, which is very similiar to how Google does theirs. Now Google also includes search queries as well, as Yahoo doesn't. Over the past week we have been taking certain people with lower scores and working with them to see how we can improve their scores.
I hope this answers all of your questions.
Donny