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Need Advice; problem with 2 registrars and an email forwarding account

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ksinclair

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I have a domain registered at enom, with wildcard email forwarding.
This domain name is used for email addresses on some of my
domains including some domains at godaddy.

This has worked for a long time; simple wildcard email forwarding.
But now, for several days, I get no email from godaddy for
these addresses. With wildcard forwarding it should just work.
I can email to the domain directly, and it forwards. But if godaddy does,
i dont receive the email.

Its very frustrating and I cant seem to solve it. Both enom and godaddy support
swear everything is fine. I think its a filter somewhere. my mail filters
are fine in the destination account, and nothing is in the Spam folder.
Enom support is slower than godaddy and in general, godaddy has been
very reliable for me, so I suspect enom has some kind of filtering going on.

How to solve this?
 

Johnn

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One step at a time by elimination.
Take the forwarding off and see of it works from Enom to make sure there is no problem with email from Enom.
 

ksinclair

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I have done testing and it seems that Enom is not forwarding godaddy email.

Any email sent to the address manually, is forwarded. But godaddy email sent is not forwarded.

Just now I changed the address to another one hosted at Enom email to see if that works.
I am very unhappy with Enom, their support is taking, literally, weeks to help with this issue.

Weeks!

Kevin
 

katherine

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If you use E-mail forwarding from Enom/Namecheap you are going to lose E-mails.
They own large IP blocks and have plenty of users so they are always going to be blacklisted somewhere.
I have used it for a domain years ago. 25% of the mail was spamtrapped and wouldn't get through.

The mailserver that is to do the forward has to be on a clean IP address.

Or maybe Enom thinks E-mail from Godaddy is spam.

If the domain is critical, host it yourself, with a reputable webhost and a clean IP address of course. With dedicated hosting you can host as many domains as you want and you have IP addresses that are not shared with unknown neighbors.
 

ksinclair

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I see. So if I move to godaddy email, and use wildcard, it would have the same issue?

I have a hostgator account, so maybe I should just host my email there?

Kevin

If you use E-mail forwarding from Enom/Namecheap you are going to lose E-mails.
They own large IP blocks and have plenty of users so they are always going to be blacklisted somewhere.
I have used it for a domain years ago. 25% of the mail was spamtrapped and wouldn't get through.

The mailserver that is to do the forward has to be on a clean IP address.

Or maybe Enom thinks E-mail from Godaddy is spam.

If the domain is critical, host it yourself, with a reputable webhost and a clean IP address of course. With dedicated hosting you can host as many domains as you want and you have IP addresses that are not shared with unknown neighbors.
 

ksinclair

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The mailserver that is to do the forward has to be on a clean IP address.

If the domain is critical, host it yourself, with a reputable webhost and a clean IP address of course. With dedicated hosting you can host as many domains as you want and you have IP addresses that are not shared with unknown neighbors.

Hostgator shared hosting could also have blacklist problems? Does it have to be a dedicated server? How to know if an IP address is 'clean' ???
 

Mark Talbot

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Andtherin is the problem.

I have been down this road more than once, and it isnt just about having a clean IP, but keeping it clean.

The enom, godaddy issue is common, especially on shared hosts also. ISP's commonly filter to :blackhole:'s often if the records dont match from the sender and sending domains. (read your terms of use for each path your email takes to get to you, or is sent from you) And they dont have to nor will tell you if they toss it in the bin.

Which is why each email account should also have its own ip, and must have SPF records and MX keys setup properly.

Adam, take note, you would need an IP for each email account you host, plus you will need to monitor blacklists for persons abusing your ip's, plus you will need to maintain independant SPF records and MX keys for each user. It isnt something easily automated at all.

Any of those dominoes fall, and poof,... it's :blackhole: time!
 

Mark Talbot

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Just wanted to add, I have many email addy's, setup on my vps, and all of them hand setup. I avoid using web based email, and just use my outlook to recieve and send, to and from my server. I had to make sure I was compliant with aol, hotmail, msn, and google email systems, for my mails to go through when originated from my server via me or my family, or any automated scripts. It is a real pain. But most of my stuff goes through now.
 
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